Policies and Disclaimer


Shipping Charges

Rates are calculated using the zones of the relevant carrier. Prices are subject to change without notice.

Rates are as below;

  • Melbourne Metro: $14*
  • Sydney Metro: $14*
  • Adelaide Metro: $14*
  • Brisbane Metro: $14*

*If you are outside of a metropolitan area, or in Northern Territory, Western Australia or Tasmania shipping charges will be based on the size and weight of your order but there will be a minimum charge of $25.00 exc. GST.


Free Shipping

Metro Area in NSW, QLD, VIC, ACT, SA: orders over $300.
Outside of Metro or in WA, NT and TAS: orders over $400.
We recognize the importance of prompt and courteous delivery to our customers and commit to having your dental supplies dispatched within 24 hours.

Depending on your location, most orders will be delivered to your dental practice within 1 to 3 business days. Deliveries to Western Australia, Tasmania or remote areas of Australia can take up to 10 days. 

Please understand delivery charge will be applied on equipment or promotions due to tight price structure.


International Shipping Charges

International shipping charges will be based on the size and weight of your order but there will be a minimum charge of AUD85.00 exc. GST.
Please contact us at marketd.com.au@gmail.com or call (02) 9411 7555 for all International shipping enquiries before ordering the product/s.


Returns Policy

You must inspect the Product(s) on delivery or collection. If the product you receive is damaged or short-dated on arrival, contact us within 7 days and you will receive either a full refund (including any freight costs) or product exchange (refunds and exchanges are upon approval and only after damaged goods have been inspected).
We will not refund the delivery fee where the product has been delivered to you unless you are returning a product because it was damaged.

For all enquiries related to returns or exchanges, please email us. (marketd.com.au@gmail.com)

Please keep your invoice for proof of purchase. Please contact us first, before sending any return/exchange products to Market D Head office.

100% Satisfaction Guaranteed Return Policy

After you purchase any products from marketd.com.au, if you feel that it fails to live up to your expectations for any reason, return it to us within 30 days of the invoice date, and we will immediately and cheerfully refund you 100% of the purchase price. 

Please keep in mind that:

  • You will be responsible for shipping costs
  • If product package is damaged, 10% restocking fee or more will be charged depending on the condition of the product. 



Arum CAD/CAM components are not not affiliated with any implant companies and only provides the components. Dental Professionals and technicians are responsible to identify and use components. If not sure, please contact dental implant companies directly for more implant related inquiries and guidelines. 

The names of implant companies and fixture systems on this website are for customer identification purpose only and do not claim trademark rights.


Please do not hesitate to contact us for any enquiries, we love to know your concerns. 
Thank you. 
Market D Dental